Live chat is important to many websites because it allows your customers to contact you regarding any questions or concerns that they have. One thing that people will look for when selecting a product or service are support options.
This topic won't be long because you have probably used "live chat" in the past and you realize the value in it. I'll give a brief explanation of what live chat is and then I'll discuss some live chat software along with features that you may want to consider before choosing live chat software.
What Is Live Chat?
Live chat is an application that you install on your computer that allows users of your website to connect to you. Generally you'll need to install the software on your computer plus add a snippet of code to your webpage.
This code will display your 'live chat' icon and often times will switch to 'online' and 'offline' as you open and close the software on your computer. When someone clicks the icon it'll open up a window so that they can contact you regarding their question or concern.
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Live chat, website Enhancements ,customers , question, answer, product , service ,computer, snippet ,code, download, free. 
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